OpenSourceOD
OpenSourceOD
Process Consultation
GPT
Strengthening observations, questions, and insights.
What is Process Consultation?
Conceived by Edgar Schein, "Process Consultation" is a hands-on way to help teams learn from their own interactions and find better ways to work together. Instead of giving answers or fixing problems for others, consultants help teams see what’s really going on—and what to do next. The Process Consultation GPT is built to make that easier. It helps OD consultants and leaders spot what matters, ask better questions, and guide teams through challenges with care and skill.
If you'd like to give this GPT a test-drive, download and utilize this Sample Meeting Transcript
The Process Consultation GPT is an AI Assistant designed to help you see what’s really happening in teams and respond with clarity and care. Grounded in Process Consultation practice and trained on key theories like psychological safety, MBTI, growth mindset, and transformative learning, this GPT helps you notice hidden patterns, ask better questions, and sharpen your use of self. It guides you through real transcripts and team dynamics, offering personalized feedback and insights that help you grow your presence, strengthen your influence, and support positive change—one conversation at a time.
Why Should I Use This GPT?
You can’t help people change what they can’t see. That’s why Process Consultation focuses on process—not just tasks or decisions, but the ways people talk, think, lead, relate, and react. This GPT is trained to help you notice these dynamics, reflect on your role, and support teams in becoming more effective.
You’ll learn to work with:
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Power and participation: Who speaks up? Who holds back? Who decides?
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Communication: What’s said, what’s avoided, and how it's landing.
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Norms and culture: What’s "normal" in this team? What's unspoken but expected?
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Emotional dynamics: What’s happening underneath the words?
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Leadership and resistance: How are people reacting to guidance, change, or each other?
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Feedback and learning: Are people growing—or just going through the motions?
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Getting Started
A friendly welcome that explains how to use the GPT and what it can do. It encourages you to upload a meeting transcript (or several) and explains why reflection is even better when done with a peer or mentor.
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Personalities
This option helps you explore how different personality types interact and affect team dynamics. Based on MBTI theory, it makes guesses about the types in the transcript (with a healthy dose of caution) and helps you plan how to adapt your approach.
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Psychological Safety
Want to see if people feel safe to speak up, take risks, or be honest? This option looks at how trust, openness, and fear show up in the transcript—and how you might help the team feel more secure and ready to grow.
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Growth Mindset
Stuck in old thinking? This lens helps you spot when a team or individual is locked into fixed beliefs and where there’s room for learning, curiosity, and trying new approaches.
How it Works
When you start, you’ll choose one of four entry points:
After your selection, the Process Consultation GPT:
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Asks for a few simple details to set context (meeting length, number of people, leader names, etc.)
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Encourages you to choose a personal value to focus on from a list of nine values
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Reads your transcript through the lens you selected
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Gives feedback under three clear sections:
Observations, Questions, and Insights -
Asks you thought-provoking follow-ups you can reflect on or bring to your next session
Training the Process Consultation GPT
This isn’t just a chatbot with canned responses. It’s been deeply trained on:
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MBTI Personality Theory (based on 16 styles, like ENFP or ISTJ)
Helps you consider how different types lead, follow, speak, and solve problems. Great for adjusting your approach and spotting friction.
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Psychological Safety Practices (based on Amy Edmondson’s research)
Understand when a team feels safe—or when people are silent out of fear, discomfort, or low trust.
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Growth Mindset Frameworks (drawing from Carol Dweck and others)
Helps you find signs of fixed or growth mindsets, so you can nudge people (or yourself) toward curiosity and resilience.
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Transformative Learning Theory
Trained to help you reflect on your own beliefs, question your default patterns, and build your ability to see from multiple points of view.
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Process Consultation Theory (based on the work of Edgar Schein and others)
This is the core. The GPT uses active listening, inquiry, feedback, and process awareness to help you learn and guide—not control or direct.
What You Can Do!
🧠 See beneath the surface
Pick up on team dynamics you might have missed. Notice where things are breaking down—or quietly thriving.
❓ Ask better questions
Get a list of powerful questions designed for you, your situation, and your client.
🪷 Develop your consulting presence
Choose a personal value like empathy, courage, or clarity—and let the GPT guide you in growing it through real work.
🤝 Build stronger client relationships
Show up more grounded, more aware, and better prepared to help your clients learn for themselves.
🔍 Spot patterns across teams
Upload multiple transcripts to compare dynamics over time or across different groups.
📚 Get better over time
With every transcript, you build your own practice of reflection and awareness—plus a toolkit of ways to keep helping your clients grow.
Why it Works
The Process Consultation GPT doesn’t give you a basic script. It helps you think for yourself. It draws on principles of adult learning, reflection, and values-based practice to help you build:
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Self-awareness
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System awareness
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The ability to intervene at the right depth, timing, and intensity
It also encourages you to think about your Use of Self —how your own beliefs, triggers, and habits shape what you notice and how you respond.
Special thanks to Kathryn Satoh for inspiring this GPT!